Shipping and Payment
🚚 Delivery
For domestic deliveries, the company relies on Bartolini and GLS express couriers. Products will be delivered to the address indicated in the order summary within 24/48 hours from order confirmation for deliveries in Italy, and within 48/72 hours for the South and Islands.
For international deliveries, delivery times vary depending on the destination. If the courier does not find the recipient at the time of delivery, a notice will be left, and you will be contacted to arrange a new delivery date.
We always recommend specifying the delivery address if it is different from the one provided during order registration, and providing any additional instructions, such as specific delivery times, in the “comments” field during the purchase process.
💵 Payment Methods
The site allows payment by cash on delivery, credit card (Visa and Mastercard), PayPal, and bank transfer. Cash on delivery is made through our trusted courier upon receipt of the goods.
It must be paid in cash and includes a €4 surcharge. It is possible to pay for all orders by credit card using the secure link to the Gestpay system of Banca Sella. Your data will always be transmitted securely and shared exclusively with the bank for charging the selected card.
In addition to the product price, a standard shipping fee of €7.00 (for orders under €50) applies for all deliveries within Italy, while for shipments outside Italy, a fee of €14.00 (for orders under €100) applies. For purchases made with a Gift Card, shipping costs will always be calculated regardless of the amount deducted from the Gift Card value.