Shipping and Payment

🚚 Delivery

For domestic deliveries, the company relies on Bartolini and GLS express couriers. Products will be delivered to the address indicated in the order summary within 24/48 hours from order confirmation for deliveries in Italy, and within 48/72 hours for the South and Islands.

For international deliveries, delivery times vary depending on the destination. If the courier does not find the recipient at the time of delivery, a notice will be left, and you will be contacted to arrange a new delivery date.

We always recommend specifying the delivery address if it is different from the one provided during order registration, and providing any additional instructions, such as specific delivery times, in the “comments” field during the purchase process.

💵 Payment Methods

The site allows payment by cash on delivery, credit card (Visa and Mastercard), PayPal, and bank transfer. Cash on delivery is made through our trusted courier upon receipt of the goods.

It must be paid in cash and includes a €4 surcharge. It is possible to pay for all orders by credit card using the secure link to the Gestpay system of Banca Sella. Your data will always be transmitted securely and shared exclusively with the bank for charging the selected card.

In addition to the product price, a standard shipping fee of €7.00 (for orders under €50) applies for all deliveries within Italy, while for shipments outside Italy, a fee of €14.00 (for orders under €100) applies. For purchases made with a Gift Card, shipping costs will always be calculated regardless of the amount deducted from the Gift Card value.

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INFO
& SHIPPING

We ship from Monday to Friday, ensuring a fast and efficient service. Delivery times are generally around 2 working days, allowing you to receive your orders quickly.

PAYMENT
METHODS

We accept various payment methods to offer you maximum flexibility. You can conveniently pay with credit card, PayPal, cash on delivery, or bank transfer. Choose the option you prefer at checkout!

SECURE
ORDERS & PAYMENTS

Our orders and payments are completely secure and tracked, providing a reliable and risk-free experience. Each transaction is monitored to ensure maximum transparency and protection.

TECHNICAL
SUPPORT FOR BREAKDOWNS

We handle returns and refunds as quickly as possible to ensure an efficient and smooth service. Our goal is to simplify the process for customers, reducing waiting times and enhancing their experience.

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